Do you want to know the average value of each eCommerce transaction in your online store? You can easily find out by looking at the Average Order Value metrics in Google Analytics.
But if you’ve never used Google Analytics before, then it can be tricky to set up eCommerce tracking and navigate through the reports to find the data you need.
So, in this article, we’ll show you how to find your average eCommerce order value in Google Analytics.
What is Average Order Value?
Average Order Value (AOV) is a metric that tells you the average value of an eCommerce transaction in your online store. In other words, it tells you, on average, how much revenue each order brings in.
It’s calculated as follows:
Average Order Value = Product Revenue / Total Transactions
Why is Calculating Average Order Value Important?
Just like conversion rate, your average order value is also an important key performance indicator (KPI) that’s vital to your online business.
For instance, by improving your conversion rate, you’re encouraging more users to buy from your store. Similarly, by improving the average order value, you’re enticing your customers to spend more whenever they make a purchase.
That means, aside from conversion rate, you’ll also have to focus on average order value in order to increase sales and revenue from your eCommerce store.
How to Find Average Order Value of Your Store
You can find the average order value of your WordPress store in the following places:
- Inside Your WordPress Dashboard (With MonsterInsights)
- In Your Google Analytics Account
Of the 2 methods, it’s far more convenient to view your report inside your WordPress dashboard. You don’t need to navigate away from your site or log into another website to view your reports.
Now, let’s look at each method in detail.
How to View Average Order Value in WordPress Dashboard
MonsterInsights makes it super simple to view your online store’s average order value inside your WordPress dashboard. It’s the best Google Analytics plugin for WordPress, as you can set up advanced tracking without having to edit any code.
MonsterInsights makes it very easy to install and use Google Analytics on your WordPress site. Even an absolute beginner can easily set up Google Analytics and track their important website metrics using this plugin.
Best of all, it allows you to see all of your website reports right inside your WordPress dashboard.
If you want to know more about how MonsterInsights makes Google Analytics simple, read our detailed post on MonsterInsights vs. Google Analytics.
To view your eCommerce website’s performance along with the average order value, let’s get started with setting up eCommerce tracking in Google Analytics.
Step 1 – Enable eCommerce Tracking in Google Analytics
First of all, you’ll need to set up Google Analytics on your site.
Next, you’ll need to enable eCommerce tracking in Google Analytics.
Sign in to your Google Analytics account and click the Admin menu in the right menu bar.
Then, navigate to eCommerce Settings under the View column.
After that, the eCommerce setup window will open.
Turn on Enable eCommerce first. Then, turn on Enhanced eCommerce Settings and click the Submit button.
Step 2 – Install MonsterInsigths eCommerce Addon
After that, open your WordPress dashboard and navigate to Insights » Addons. Then, install the MonsterInsights eCommerce addon.
After a few seconds, the addon will activate and will be ready for use.
Step 3 – Enable Enhanced eCommerce in MonsterInsights
The next step is to enable enhanced eCommerce in MonsterInsights as well. It will automatically detect your eCommerce plugin (WooCommerce or Easy Digital Downloads) and start tracking all your eCommerce data including the order value.
You can check on that by going to Insights » Settings » eCommerce. Now, toggle the switch that says Use Enhanced eCommerce.
Then click the Save Changes button.
Now, Google Analytics will start gathering data on your eCommerce sales.
Step 4 – View Your Average eCommerce Order Value in Your Dashboard
Once you’ve completed setting up your eCommerce tracking, you can check your reports after a few hours have passed. Google Analytics usually takes 24-48 hours to gather the complete data you’ll need.
With MonsterInsights, it’s really easy to view your eCommerce reports because it allows you to see the most important data directly inside your WordPress dashboard.
To view your eCommerce reports, go to Insights » Reports from your dashboard and click the eCommerce tab at the top.
As you can see in the screenshot above, you’ll see your eCommerce store’s average order value along with your conversion rate, total transactions, top products, etc.
Next, we’ll show you how to see that same report in Google Analytics.
Find Your Average Order Value in Google Analytics
First, visit the official Google Analytics website and log into your Analytics account.
To view the AOV of your entire site, navigate to Conversions » eCommerce » Overview. You’ll see the metric Avg. Order Value along with many other metrics.
Finding Average eCommerce Order Value by Traffic Source
To view AOV by traffic sources, navigate to Acquisition » All Traffic » Source/Medium.
Then click on E-commerce under the Explorer tab. In the table, you can see the Avg. Order Value column.
When you know which traffic sources are bringing in the highest average order values, you can focus your marketing efforts on what works and figure out how to optimize your other traffic sources.
We hope this guide helped you to find the average eCommerce order value of your store.
If you’re looking to boost sales and revenue from your store, you’ll enjoy reading this guide on eCommerce customer retention strategies. Plus, you can also go through our guide on Google Analytics GDPR to ensure your site meets EU data protection requirements.